Communication Skills for Managers
Introduction
Success of managers in their endeavor depends on how effectively they use their repertoire of communications skills. Effective communication involves use of a variety of skills appropriate to the situation.
This program is designed to help the practicing managers communicate effectively in various situations such as interpersonal interactions, group interactions, managing change and negotiations and thereby contribute to overall organizational effectiveness.
| Program Contents |
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1. Organizational communication |
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2. Connecting with stakeholders |
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3. Writing skills |
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4. Non-verbal communications |
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5. Presentation Skills |
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6. Conferencing skills |
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7. Negotiation and conflict management skills |
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8. Listening Skills |
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9. Counselling Skills |
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10. Cross-cultural communication |
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11. Performance review and feedback skills |
| Program Objectives |
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1. To reflect the way people communicate currently and enable them to diagnose and minimize the barriers they encounter in communication |
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2. To help them to sharpen their verbal, non-verbal and written communication skills |
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3. To understand communication as a strategic tool in achieving organizational effectiveness. |
Program Methods
The training methodology would include a mix of experiential learning exercises, video recording, skill practice, group work , role-plays and lectures followed by group discussions.
| Key Takeaways |
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1. Effective communication skills |
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2. Practical knowledge of applying these skills at the workplace |
Participants Profile
This program is suitable for senior and middle level managers of government , public, private and service sector.
Certificate of Participation
Upon successful completion of the program the institute issues a certificate of completion.
Program Fee
MVR 1500 per person (corporate
discounts are allowed for groups)